Many times we have heard once or twice, business owner comments about meet up with the demand. Technology is improving by the second and keeping up with the tendencies is not always simple not to mention that sometimes it can also be a little expensive. Internet Service Provider companies have to grow fast and build strong foundations to create trust in their customer. They have to provide more than excellence but reliable services; where customers feel safe their investment will be secure in your hands. Remember after all your customer´s success depends not only on their services but also on the services they have hired from you; and precisely to measure customer satisfaction you can do a survey to know more about how they feel with the company services that you provide. There is no recipe or guidelines for building a successful ISP empire, just keep customers happy, provide secure services and keep up with the demand… is a good start.